How to cancel your subscription

You can cancel at any time. Cancelling stops all future charges straight away.

Cancel from your account (fastest)

You don't need a password.

  1. Go to the login page and enter the email address you used when you ordered.
  2. We'll email you an 8-digit code. Enter it to sign in.
  3. Open Account.
  4. Under Your subscriptions, press Cancel.

No code? Check your spam or promotions folder before requesting another.

Cancel by phone

Call 888-564-8057. Have your order ID ready (it's near the top of your order confirmation email) so we can find your account quickly.

Cancel by email

Email support@vinseeker.com, ideally from the address on your account, and include:

  • Your order ID
  • The email address you ordered with
  • The last four digits of your card, or your PayPal email

Questions about a charge

Charges appear on your statement as vinseeker.com. Cancelling stops future renewals but doesn't automatically refund a payment that has already gone through. To ask about a recent charge, contact us with your order ID, the date and the amount.

Please contact us before disputing a charge with your bank. A dispute can delay things and may stop us from refunding you directly while it's open.